General Notes: IT.T. S.r.l., - Italian Taste Borelli® in the person of the pro tempore legal representative, Mr. Borelli Alessandro, with registered office in via Filippetti n.11 -14053 CANELLI (AT), share capital € 20.000,00 = int. paid, registration number in the Asti Business Register and tax code 01566260053, VAT number 01566260053 (hereinafter IT.T S.r.l.) makes available to users the possibility to purchase IT.T S.R.L branded products via the Internet and those indicated on the site (hereinafter also "Products"), through the site www.italiantasteborelli.it. The information and characteristics relating to the Products are available, with the relative article code, on the Site. The visual representation of the Products on the Site, where available, normally corresponds to the photographic image accompanying the description. It is understood that the image of the Products themselves has the unique purpose of presenting them for sale and may not be perfectly representative of its characteristics and quality but may differ in color and size. The indications on the product labels may vary for reasons independent of us, therefore there may be discrepancies between the information on the site and that reported on the products delivered. We encourage you to always check the product label before consuming it, as the products may contain allergens, additives and some may be produced in establishments that use nuts, celery, mustard, sesame and sulphites.
Offer to the public: The Products and the relative Prices presented on the Site constitute an offer to the public in accordance with the procedures specified in the General Conditions and on the Site itself. The Conditions of this offer apply only to purchases made on the Site. The purchase contracts (hereafter "Contracts") entered into on the Site are concluded with IT.T. Srl . By sending the confirmation of their purchase order electronically, the Customer unconditionally accepts and undertakes to observe relations with IT.T. Srl , the general and payment conditions transcribed below, declaring to have read and accepted all the indications provided to him pursuant to the aforementioned standards, also acknowledging that IT.T. Srl it is not considered bound to different conditions unless previously agreed in writing. The customer also declares the truthfulness of the data entered during registration and declines IT.T. Srl from any liability due to the inaccuracy of such data.
Terms of payment: Payment must be made exclusively in Euros by credit card, Paypal circuit or cash on delivery.
For each order placed on the www.italiantasteborelli.it website, the "consumer or user" tax document (receipt) will be issued together with the order list, which will be sent to the person holding the order together with the goods.
Once the order has been received, IT.T. Srl will check the availability of stocks for order fulfillment. In the event that one or more products are not available, IT.T. Srl will promptly send an email to the Customer who, within the following 12 hours, will have the right to reply to confirm the shipment of any further available products or cancel it. If there is no response within this period, the order will be considered confirmed and the available Products will be shipped. In this case, the entire amount relating to the missing Products will be reversed or in any case, depending on the chosen payment method, the Customer will not be charged.
Right of withdrawal: Pursuant to the combined provisions of art. 64 ss. of the Consumer Code (Legislative Decree 2005/206) and the provisions of Legislative Decree 21.02.2014 n.21, the Customer has the right to withdraw from the purchase contract for any reason, without the need to provide explanations and without any penalty. To exercise this right, the Customer must send IT.T. Srl a communication within 14 working days from the date of receipt of the goods. This communication must be sent by registered letter with acknowledgment of receipt, addressed to: IT.T. Srl Region Leiso 98, 14050 San Marzano Oliveto (AT). IT.T Srl Customer Service once the communication has been received, it will open a procedure for the management of the return and communicate to the Customer the instructions on how to return the Products, which will take place by courier indicated by IT.T. Srl The right of withdrawal is however subject to the following conditions: The right applies to the product purchased in its entirety; therefore, if the Product is composed of several components or parts, it is not possible to exercise the withdrawal only on part of the product purchased. In case of exercise of right of withdrawal IT.T. Srl will refund the Customer the full amount of the returned goods, within 15 days from the date on which the withdrawal notice was received, without prejudice to the right to IT.T. Srl to suspend the payment of the refund until the actual receipt of the goods. The refund will be made using the same payment method used by the Customer, unless the latter has expressly requested a different method. The refunded amount will be net of the costs for returning the products, which will be charged to the customer. The shipment, until the certificate of receipt in our warehouse, is under the complete responsibility of the Customer; IT.T. Srl does not respond in any way for damage or theft / loss of goods returned by uninsured shipments.
Errors and limitations of liability: IT.T. Srl cannot in any case be evoked if the failure to execute or the delay in the execution of one or various obligations contained in this contract derives from an unforeseeable and insurmountable fact caused by third parties or from cases of force majeure. The information relating to the Products provided through the Site are constantly updated. However, it is not possible to guarantee the complete absence of errors of which IT.T. S.r.l. cannot be held responsible, except in case of willful misconduct or gross negligence. IT.T. Srl reserves the right to correct errors, inaccuracies or omissions even after an order has been sent or to modify or update the information at any time without prior communication, without prejudice to the rights of the Customer pursuant to these General Conditions and the Consumer Code. Except for willful misconduct or gross negligence, any Customer's right to compensation for damages or the recognition of compensation is excluded, as well as any contractual or non-contractual liability for direct or indirect damage to people and / or things, caused by the non-acceptance or even partial evasion of a order.
Complaints: Any complaints must be sent to the IT.T Srl Customer Service by writing to the email firstname.lastname@example.org or by registered letter with return receipt to the following address: IT.T. Srl Region Leiso 98, 14050 San Marzano Oliveto (AT).
Applicable law and jurisdiction: The sales contract between the Customer and IT.T. Srl is concluded in Italy and regulated by Italian law. For the resolution of disputes relating to the interpretation, execution or resolution of these General Conditions or individual purchase orders if the Customer is a consumer within the meaning of the Consumer Code, the Court of Asti will have exclusive jurisdiction.
San Marzano Oliveto, 09 March 2020 IT.T. SRL Pursuant to art. 1342 c.c. the Customer declares to have read, understood and specifically accepted the following articles of these General Conditions: general notes; offer to the public; prices and shipping; payment methods, right of withdrawal; guarantees and defects of conformity; errors and limitations of liability; complaints; applicable law and jurisdiction.